Begin using Copilot immediately with practical, beginner-friendly activities. You’ll explore the course pathways, establish safe practice habits, create your first useful result, and learn how to verify Copilot’s work before using it.

Microsoft offers several Copilot experiences, and knowing which one you have is essential. Learn to identify your account, subscription, licence, platform, available features, and the differences between personal and workplace Copilot experiences.

Prepare Copilot for use across Windows, macOS, web browsers, Microsoft Edge, iPhone, iPad, and Android. You’ll configure the correct accounts, applications, permissions, updates, and settings for a smoother learning experience.

Discover how generative AI and large language models produce responses without becoming overwhelmed by technical jargon. You’ll learn what Copilot does well, why it sometimes makes mistakes, and how your instructions and source material influence its results.

Master the course’s practical COPILOT prompting framework and start producing clearer, more relevant results. You’ll learn how to define your goal, provide context, establish constraints, specify the desired output, and improve prompts through testing and refinement.

Move beyond basic prompts and learn how to direct complex Copilot conversations. You’ll use prompt chains, examples, roles, structured outputs, clarifying questions, critiques, and iterative refinement to complete sophisticated tasks more effectively.

Learn how to recognize hallucinations, unsupported claims, missing context, weak sources, and misleading conclusions. You’ll apply a repeatable verification process that helps transform Copilot’s initial response into a dependable final result.

Explore the Microsoft 365 Copilot app and Copilot Chat as central destinations for AI-powered work. Learn to navigate conversations, files, agents, search, content-creation tools, work grounding, web grounding, and other available experiences.

Explore availability-dependent features designed for deeper research, analysis, and knowledge discovery. You’ll learn how to use advanced Copilot surfaces, Researcher, Analyst, Search, Pages, Notebooks, and other reasoning experiences when available.

Create, rewrite, summarize, organize, and improve documents faster with Copilot in Word. You’ll work with prompts and reference files, analyze longer documents, transform existing content, refine tone, and verify the finished document before sharing it.

Build the essential skills needed to use Copilot successfully in Excel. Learn to prepare clean data, work with tables, understand formulas, filter information, identify patterns, generate summaries, and validate Copilot’s calculations and recommendations.

Advance from individual spreadsheet tasks to sophisticated analysis. You’ll explore multi-sheet data, create formulas and visualizations, uncover trends, investigate business questions, use supported advanced-analysis tools, and turn raw information into actionable findings.

Transform ideas, outlines, documents, and prompts into well-structured presentations. Learn to create and reorganize slides, refine messaging, apply appropriate visuals, generate speaker notes, adapt presentations for different audiences, and verify the final deck.

Spend less time managing email and more time taking action. You’ll use Copilot to summarize conversations, identify decisions, draft and coach messages, adjust tone, analyze supported attachments, prepare for meetings, and create effective follow-ups.

Turn meetings, chats, channels, and transcripts into useful information. Learn to catch up quickly, identify decisions and action items, prepare meeting recaps, ask questions about discussions, and create follow-up materials without rereading every conversation.

Transform scattered notes into organized, useful knowledge. You’ll use Copilot to summarize information, generate ideas, create plans and task lists, rewrite content, organize research, and convert unstructured notes into clear next steps.

Find answers and understand documents without opening every file individually. Learn to summarize, compare, and ask questions about supported OneDrive content while respecting permissions, privacy requirements, and organizational information boundaries.

Discover how Copilot can help people find and use organizational knowledge stored in SharePoint. You’ll explore content discovery, site creation, permissions, knowledge management, information quality, and safe access to shared workplace resources.

Use Copilot inside flexible Loop workspaces and components to support collaborative work. You’ll brainstorm ideas, summarize contributions, develop plans, organize shared information, assign next steps, and keep evolving projects moving forward.

Turn objectives, conversations, and project information into organized plans. Learn how Copilot can help structure projects, identify priorities, create tasks, assign responsibilities, track progress, and improve coordination across supported Microsoft task-management experiences.

Create effective surveys, questionnaires, quizzes, and feedback forms more efficiently. You’ll use Copilot to generate questions, improve wording, develop response options, organize forms, and review the finished experience for clarity, fairness, and usefulness.

Use AI to make visual collaboration and recorded content more actionable. Learn to organize brainstorming sessions in Whiteboard and extract summaries, topics, decisions, and follow-up information from supported videos and transcripts.

Plan and produce stronger video content using Microsoft’s AI-assisted creative tools. You’ll develop video briefs, scripts, storyboards, narration, captions, and supporting assets while building a practical workflow from the initial idea to the finished production.

Connect Copilot skills across Microsoft 365 instead of using each application in isolation. You’ll transform emails, meetings, documents, data, and research into complete workflows that move efficiently between Word, Excel, PowerPoint, Outlook, Teams, and other applications.

Apply Copilot to the responsibilities that matter most in your role. Explore repeatable workflows for administrators, managers, marketers, sales teams, content creators, educators, analysts, small-business owners, consultants, and other personal and professional users.

Understand what Copilot agents are and when they offer more value than a standard chat or workflow. You’ll evaluate agent capabilities, instructions, knowledge, actions, permissions, risks, and appropriate use cases before deciding whether to build one.

Create a focused agent without beginning with complicated development tools. You’ll define its purpose, write effective instructions, add approved knowledge sources, configure conversation starters, test its responses, improve its behaviour, and prepare it for responsible sharing.

Build a more capable agent through a guided Copilot Studio project. Learn to select the correct environment, define instructions, connect knowledge, design conversations, test responses, manage errors, and publish your agent safely.

Expand your agents with tools, connectors, actions, and automated workflows. You’ll learn how to plan multi-step operations, work with supported Microsoft services, manage permissions, monitor performance, troubleshoot failures, and maintain agents after deployment.

Learn how to use Copilot without exposing confidential, personal, regulated, or copyrighted information. This section covers privacy, data protection, prompt injection, oversharing, bias, human review, accountability, and responsible decisions for everyday users.

Prepare an organization for Microsoft 365 Copilot before assigning licences. You’ll assess technical prerequisites, identities, permissions, content readiness, data quality, oversharing risks, administrative controls, pilot groups, deployment plans, and ongoing support requirements.

Develop a practical governance foundation for organizational Copilot use. Explore data classification, sensitivity labels, data-loss prevention, retention, auditing, permissions, compliance controls, acceptable-use policies, risk management, and Microsoft Purview capabilities.

Turn Copilot deployment into measurable organizational value. You’ll identify valuable use cases, establish baseline measurements, support users and champions, analyze adoption, evaluate results, calculate potential benefits, and create a plan for continuous improvement.

Develop a systematic approach to diagnosing Copilot problems. Learn to resolve missing features, account and licence conflicts, application differences, permission issues, grounding failures, poor responses, file problems, rollout limitations, and common agent errors.

Bring everything together through a complete personal or workplace capstone project. You’ll demonstrate your prompting, application, workflow, verification, and responsible-use skills, complete the final assessment, and create a plan for continuing to improve after the course.